ALL WE WANT IS TO BE LOVED, IS THAT SO WRONG?
"Just a few words about Patti.
What a nice first time π
Fast response, efficient π
Keep her, stay safe!
Daniel Boucher β SoloTech
"I have worked with LightParts for the last eleven years. During that time the company has handled my repairs in the utmost
thorough and professional manner. The repairs have been flawless and returned with speedy efficiency. They understand their customers needs and enter every conversation with βHi, how may I help you today?β They get it!!! Give them a try - you have nothing to lose. Marilyn Lowey β marilynlowey.com
"Iβm sold! Howdy, I couldnβt imagine that you all not only had the part in stock but at such an excellent price. When I saw smoke pouring out of that console I immediately figured I had a parts pig at that point. It was a pleasant surprise and what a great conversation on top of that! Thank you for all that you and your company do, I always recommend you when Iβm asked about where to find parts and service. Thereβs just something special about being able to connect with people who not only love what they do but go out of their way to help you. Have a great day!" Terry Long β Sound Check
"I just wanted to say that out of the many vendor contacts that I speak to on a daily basis, Patti is in a league of her own. She goes above and beyond the call of duty whenever she can, and makes sure that we are taken care of. Her customer service skills and ability to help find EXACTLY what I need are second to none. Thanks for the fantastic service and support!
" Ryan Hoffa β Repair Monkey
"I had the pleasure of working with Patti yesterday and my experience was wonderful enough that I felt it worthy of sending a positive note. Not only did she hook me up with a fantastic deal on an Elation Powerspot 700 CMY module, which will really help my next show and the rest of my season, but we also had a fabulous conversation! It's rare that I can find someone in the business end with whom I can relate so much with!
" John Masek β Monkey Wrench Productions
"I'd just like to take a minute to let you know that Patti is WONDERFUL!! She was quick, she was super helpful, and she was extremely sweet! This is my first experience with you company, but I'll be giving you guys all the business I can in the future. I was shocked to see a contact phone number right on your website, and even more shocked when an actual person answered the phone. Most of the time these days your only option is to email a company and wait for a response. Thank you for having you company and staff so accessible, and please pass on my sincere thanks again to Patti!
" Seth Miller β Seth Miller Lighting Designs
"Thanks for the great support and fast turnaround time getting our FQ-100 repaired. The swag was a great surprise β I'm wearing the LightParts TShirt today! It's a pleasure to do business with you and your company." L. H. Cavins β Man FX Destiny
"I love dealing with LightParts. They are always so polite and cheerful when I call. Their staff is extremely knowledgeable about everything they do. I believe it is because they have been in the industry for so long and have a vast amount of experience with the gear they service and repair. It's nice being able to call someone who knows all the little quirks and issues with the equipment. You can't find that stuff in a manual! They have been a great asset for us over the years and I look forward to many more years ahead. Thank you guys!" Jay Foster - Fellowship of the Woodlands,
Woodlands, TX "Thanks again to Sean for all the extra effort in finding us an OEM VGA card for our Hog iPC Console. It is installed and working great . It was nice working with you and LightParts will be a great resource for our lighting needs." Jim Flynn β OSA International Corp β
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Thank-You LightParts team for exceeding my expectations without exceeding my budget! Your staff was friendly, professional and eager to help me! This was my first experience doing business with you guys and I was literally blown away by your awesome customer support. Patty and Don, you guys are Rockstars! I will highly recommend you to all of my lighting contacts! I would like to take this opportunity to thank everybody for all your help in correcting the problem with the Martin TW1 fixture. It was very nice of everyone to jump on this and take care of me as soon as I walked in the door. Not something you see very often these days. It was a real pleasure dealing with the Light Parts staff and I'm sure I will be back. Jamin Lynch "We use LightParts to repair failed logic board and ballasts. The excellent service they continue to provide not only saves us tens of thousands of dollars per year but keep these components where they belong, working inside a light - not sitting in a land fill!" Thom Discher, Main Light Industries, Inc. Barry Floyd, Life Church Austin Brian Karski, 'The Light Guy'
"Sean and Robert are always available when I'm in need, and they quickly and competently help resolve any issues I run into. LightParts is much more than just a lighting equipment and service provider. They fix gear including component level PCB repair, they sell parts and gear, and most importantly, they provide good advice."
"I've been a customer of LightParts since they opened their doors. This company has been a GREAT part of my success in lighting. The customer service has been AMAZING! My favorite part is the exuberance I hear when someone picks up the phone. Right off the bat, I feel like they understand the meaning of customer service, and that LightParts will do all they can to help me. I have been doing lighting for over 20 years and 80% of what I have learned about intelligent lighting and other effects came from LightParts. Everyone is clearly very intelligent in each of their respective fields of expertise, always explaining things to me in a way I can understand. They always go the extra mile to provide me with impeccable service. If you're looking for QUALITY light parts, friendly service, and information to help you trouble shoot a problem, I strongly recommend LightParts."